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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Waited Over an Hour Without Help and Found Stove Cheaper Elsewhere
- Washer Damaged During Maintenance Visit and Repair Delayed Over Holiday
- Vacuum Cleaner Loaner Refused and Washer Rebate Receipt Disputed
- Refrigerator Out for Weeks Waiting on Repair Appointments and Parts
- Elite Refrigerator Declared Unfixable After Five Service Calls
- Freezer Repair Rescheduled Four Times and Supervisor Unhelpful
- Window Installation Damaged Sills and Salesmen Misled Customer
- Dishwasher Repair Took Two Months With Wrong and Defective Parts
- Mechanic Backed Customer Car Into Another Car and Claim Ignored
- Front Load Washer Repair Late and Problem Returned After Two Months
- Refrigerator Delivered With Wrong Specifications and Damaged in Loading
- Free Delivery Rebate Denied After Several Resubmissions
- Camera Warranty Cleaning Request Passed Between Many Departments
- Technician Professional, Courteous and Knowledgeable on Repairs
- Three Kenmore Dehumidifiers Failed Within Two Years
- Online Order Cancellation Policy Shown Only After Payment
- Pillow Sham Ordered to Match Comforter Cannot Be Obtained
- Cannot Reach Anyone by Phone About Water Softener Question
- Years-Late Payment of Money Owed by Home Improvement Division
- Washer Still Broken After Weeks of Repairs and No Supervisor Call