Complaint / Review
Sears
Front Load Washer Repair Late and Problem Returned After Two Months

My four month old front load washer started filling with water on its own. Repair said they would be out between 8am and 6m. Someone was home all day waiting. They called at 3 to say we were the next stop. By 8pm they still had not shown up. Customer service could not reach the driver. No one on the phone was courteous. I had to reschedule, again from 8am to 6pm. Another day away from work. They did show up and had to order a part. I wrote complaint letters which were not acknowledged. It is 2 months later and washer is filling with water again. Do I dare call Sears again?