Purchased a stove and refrigerator from our local Sears store. We were told that our local Sears store would not install our gas stove. My husband said not to buy it, but I liked it and I did it. WHAT A NIGHTMARE! Appliances were delivered ok. But, we could not get anyone to install the oven. I called Sears and an appointment was set up but never keep by them. I had to pay upfront $109.00 for them to come out. So, on the phone again to have those charges reversed, and still no set-up. But, the oven sure was pretty setting in my kitchen. Lol... My husband found someone not affiliated with Sears to do the setup. I will never buy anything from Sears again. They do not service what they sell in a timely manner, or at all, you cannot understand their service representatives, and they just simply, SUCK.
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