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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Gas Stove Never Installed After Paying Upfront Service Fee
- Online Order Charged Instantly but Store Pickup Never Ready
- Representative Refused to Help Caller Acting for Hearing-Impaired Mother
- Water Softener Repair Delayed Over Two Months by Wrong Parts
- Wrong Replacement Knob Sent and Part Declared Non-Returnable
- Washer Repair Appointment Cancelled Late in Service Window
- Outsourced Customer Service Reps Powerless and Dishwasher Still Broken
- Portrait Studio Appointment Denied After Arriving Eight Minutes Late
- Home Protection Agreement Refused for Heating and Cooling Unit Replacement
- Refrigerator Hinge Repair Charged Without Quote Beforehand
- Technician Fixed Refrigerator Problem Quickly and Professionally
- 37-Year-Old Kenmore 700 Washing Machine Still Works
- Delivery Rebate Not Received After Online Submission
- Fridge Delivery Delayed and Promised Delivery Fee Refund Never Arrived
- Water Heater Replacement Delayed by Repeated Scheduling Confusion
- Advertised Price Match Banner Refused by Store Manager
- Dishwasher Order Cancelled Then Extra Delivery Charge Added
- Feedback Form Address on Repair Ticket Could Not Be Found
- Warranty on hot water heater is a ripoff
- Dryer Left Off Truck Then Hours on Hold With Customer Service