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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Old Store Card Debt Judgment Grew From $1,265 to $3,124
- Website Hides Individual Low Ratings and Reviews for Products
- Technician Charlie Did Outstanding Annual Service on Four Appliances
- Dryer Repair Took Weeks of Visits and Wrong Diagnosis
- New Washer Not Working for Two Weeks Awaiting Delivered Part
- Price Match Deal Overridden by Assistant Manager After Employee Promised It
- Master Protection Agreement Declared Expired Despite Valid Coverage
- Advertised Dishwasher Sale Item Out of Stock and Manager Dismissive
- Stove Delivery Window Ignored Morning Request Despite Two-Week Wait
- New Craftsman Mower Handle Cable Broke and Service Unreachable
- TV Mail-In Rebate Denied Over Split Payment With Gift Card
- Water Softener Service Call Charged Extra Without Repair
- Repair Appointment Lost After Hours on Hold and Repeated Hang-Ups
- Damaged Outlet Dishwasher Exchange Refused and Manager Unreachable
- Four Repair Visits Over a Month Failed to Fix Washer
- Washer Repair Delayed by Late Technician and Missing Part
- Repair Appointment Cancelled After Missed Phone Call
- Dryer Rebate Rejected Over Smudged Sales Receipt
- TV Repair Appointment Rescheduled Repeatedly Without Consulting Customer
- Carpet Cleaning Damaged Home and Blamed Pre-Existing Conditions