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Priceline Reviews & Complaints
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REVIEWS & COMPLAINTS637on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 477-5807Customer service
WEBSITEpriceline.com
HEADQUARTERSNorwalk, CT
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 637 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Delivery fee charged again after courier failed to deliver tickets
- Rental car booked for wrong city, $50 cancellation fee charged
- Name-your-price hotel cost barely below normal rate with large markup
- Vacation package delivered without promised car rental
- Double hotel booking by spouses, refund refused
- Booked unwanted low-quality hotel on non-refundable terms
- Hotel cheaper on its own website, low price guarantee refused
- Booked travel package could not be changed or cancelled within minutes
- They Don't Tell You About the Resort Fees!
- Vacation package charged though add-on attractions were unavailable
- Cancellation refused under 48 hour rule not shown on website
- Unexpected charges after failed flight booking, bank would not stop them
- Charged $25 hotel cancellation fee despite family circumstances
- Hotel under construction with no elevator, refund refused
- Flight change refused as violation of FTC rules
- Phony locksmith companies pretend to be local and overcharge
- Hotel cancellation notice misleading, charged no-show fee anyway
- Charged for unused car rental reservation after family death
- Charged for unused hotel booking, customer service unreachable
- Name your own price booking charged with no recourse