I have read almost all the Priceline.com reports and understand that many are angry because they cannot change the status of their commitment to a Priceline bid. My problem is, and buyer beware, that Priceline inflates the star rating of a hotel. When I tried to explain this to Priceline they basically said they have their own star rating and I have to accept that. Okay, I got tricked by them and will never, ever use them for anything and will tell everyone I know their game. But the biggest problem I have with them is their fortified defense against ANY complaint. I will never do business with a company who refuses any type of adjustment to a transaction. I feel sad for anyone who has the misfortune to work for them. If you do, be careful about naming your employer at a party, especially if I am there.
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