Usacomplaints.com » Shops, Products, Services » Complaint / Review: Priceline.com - Reservation cancelled within hours of booking, no refund given. #183746

Complaint / Review
Priceline.com
Reservation cancelled within hours of booking, no refund given

On August 9th I made reservations with Priceline.com to attend my brother's funeral in New York. I had to cancel my reservations within a few hours after I made them when I learned the funeral date had been changed.

I called Priceline to cancel and also e-mailed them all the information they required. I was not allowed to just cancel my reservation and pay a cancellation fee. They kept all of my money that they charged to My Visa card in a sum of $374.25 and told me it is not refundable. I feel they stole My money and lied when they say I did not send them the required information when it was all done on Aug. 9th. I would never use their service again, they are crooks.



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