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Petco Reviews & Complaints
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REVIEWS & COMPLAINTS134on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 738-6742Customer service
WEBSITEpetco.com
HEADQUARTERSSan Diego, CA
PROFILE CHECKED2026-10-29
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 134 historical complaints about Petco, published between 2002 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Shih Tzu Shaved Completely Despite Request to Keep Fur Long
- Small Dog Biscuits Bag Full of Worms, Santa Barbara
- Rewards Totals Do Not Add Up, Help Line Unclear
- Dog Badly Injured After Grooming in Seekonk, Four Surgeries
- Buggy Dog Treats Put in Freezer, Then Back on Display
- Rewards Program Receipt Page Fails After Three Tries
- Online Order Support in Philippines Has Language Barrier
- Easy Product Selection, Well-Managed Lines, Nice Employees
- Eight Job Applications in Two Days for Dog Groomer
- Supplies I Want to Buy Are Out of Stock Lately
- Goldendoodle Came Back Shaved Looking Sick and Skinny
- Keeshond Shaved Without Consent, Tail and Britches Ruined
- Pug Bled After Nail Cut Too Short at Auburn Grooming
- Fast Apology and Credit After Clipped Address Delayed Delivery
- Three Pets Died Within a Month After Buying Them Here
- Dog's Eye Burned After Grooming, Sutured Shut to Save It
- Free Food Coupon Still Missing Over Four Months Later
- Hamster Found With Head Chewed Off, Bloody Cage Left Uncleaned
- Pet Rat Showed Stroke Signs Within Days, Store Blamed Handling
- Free Dog Food Coupon Missing Two Months After 10th Bag