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Petco Reviews & Complaints
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REVIEWS & COMPLAINTS134on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 738-6742Customer service
WEBSITEpetco.com
HEADQUARTERSSan Diego, CA
PROFILE CHECKED2026-10-29
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 134 historical complaints about Petco, published between 2002 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Free Bag Coupon Never Arrived Four Months After Qualifying
- Former Groomer Says Bathers Charge for Services Never Performed
- Pricey Dog Bed Fell Apart in First Wash, No Exchange
- Dog Developed Skin Infection After Skunk Bath, Vet Bill Refused
- Job Applicant Told Computers Were Down After Eight Applications
- Grooming Manager Pulled Dog by Ears, Shaved Coat to Skin
- Overnight Mother's Day Live Stock Order Never Shipped or Canceled
- Groomer Refused to Fix Pomeranian's Lion Haircut, Rude Staff
- PALS Program Free Food Credits Missing, Coupons Expired
- Groomers Shaved 4-Month-Old Yorkie Too Short After $50 Trim
- Dog Got Herniated Disk After Basic Shampoo, $6000 Surgery
- Manager's Treatment of Employee Worries Parent of Job Applicant
- Phone Quote $48 for Maltese Grooming, Charged $62 and Shaved
- Flea Powder Advice From Employee Led to Hamster's Death
- Manager Refused Valid Coupon, No Staff Found in 45 Minutes
- Baby Ferret Had Bugs That Spread to Four Other Ferrets
- Puppy Lost Third of Nipple During First Grooming Visit
- Yorkie Groomed 5 Hours, Shaved Nearly Bare, Cut and Bleeding
- Watertown Store Refused Friend a Third Bird, Embarrassed Her
- Debit Card Return Dispute at Concord NH Store, Rude Staff