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Petco Reviews & Complaints
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REVIEWS & COMPLAINTS134on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 738-6742Customer service
WEBSITEpetco.com
HEADQUARTERSSan Diego, CA
PROFILE CHECKED2026-10-29
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 134 historical complaints about Petco, published between 2002 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Trainer Misstated ADA Law and Belittled PTSD Service Dog
- Conure Died After Seven Weeks, Refund Denied After $250 Test
- Dog's Eyelid Stitched After Grooming, $200 Refund Delayed
- Queensbury Groomer Bitten, Harassed and Forced to Quit
- Defective dog harness return refused over tethering use
- Sent parakeet seed instead of parrot seed, no return label
- Signed up for coupons, PIN message mentioned $9.99 per month
- Every bag of pet food bought was infested with bugs
- Dog severely ill under 24 hours after grooming, $500 bills
- Refused card refund for $100 pet gate, gave gift card
- Manager refused 75% off clearance outfits and threw card
- Return pickup never happened, $700 bird cage still home
- Charged for pricier rawhide bar, manager did not care
- No refund or replacement for dead saltwater fish or corals
- Groomer put poodles ahead of my rabbit's nail clipping
- Scanner charged more than shelf price on three visits
- 20 lb bird seed full of debris, manager offered nothing
- Fell over store display, injured spine, manager never called
- Battery Locked in Case, Night Manager Took Key Home
- Dog Skittish and Cut After Five-Hour Grooming Visit