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Petco Reviews & Complaints
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REVIEWS & COMPLAINTS134on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 738-6742Customer service
WEBSITEpetco.com
HEADQUARTERSSan Diego, CA
PROFILE CHECKED2026-10-29
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 134 historical complaints about Petco, published between 2002 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Cat food purchase finalized by shipping estimate click
- Fish rung up at $6.99 instead of $2.99 sale price
- Former employee cites skipped promotions and changed time punches
- Order confirmation link passed card details to rewards program
- Refused cash refund of $282.80 on two unopened aquarium pumps
- Tailless gecko offered at full price, oversized tanks pushed
- Shar pei needed 18 stitches after bath at grooming
- Sick employee told leaving means three points and no shifts
- Two rats died within days, one a free replacement
- Former employee reports sick ferret neglected and left to die
- Male guinea pig sold as female led to 12 babies
- Cat's ear drum pierced during grooming, vet bills over $1,000
- Rabbits still sold at pet stores despite promise to stop
- Grooming salon manager quit after months of harassment