I recently brought my Shih Tzu in to Petco to get groomed. I requested that they keep the fur semi-long, and said that I didn't want it to be shorter than a few inches. I came back a few hours later to find my dog COMPLETELY shaved. There were never any mats or knots that would force them to shave my dog, and when I complained that I specifically requested that they leave at LEAST a few inches, they checked with the groomer who claimed that I wanted the dog shaved. I had stood behind the counter, and watched the girl write on a piece of paper what I wanted. When I requested that they at least give me a refund for the horrible grooming job, they refused.
The groomers at Petco can do one thing right; shaving a dog, even when the owner specifically requests that they don't.
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