Usacomplaints.com » Miscellaneous » Complaint / Review: Petco - Horrific Experience Petco Grooming. #644970

Complaint / Review
Petco
Horrific Experience Petco Grooming

My little dog was taken to Petco in Seekonk, MA to be groomed. The usual groomer was not available so I booked the appointment with a different groomer for that day.

At pick-up time the groomer handed me my dog over the counter. My dog seemed extremely distressed crying and squirming in my arms. I asked the groomer what was wrong with my dog and the groomer replied: “She is such a Drama Queen! ”

Upon arriving home my dog would not move from where she had been placed. I examined her more closely and found what looked to be an enormous dark bruise covering almost the entire left side of her tiny body!
I brought my dog to the vet but because of Petco’s failure to provide information as to what caused this horrific injury; the doctors and surgeons caring for my dog have had to guess at the best way to treat her wound.

(At first diagnosis the injury was thought to be caused by blunt force trauma, however the consensus leans towards a burn or even a combination of the two due to the large amount of skin death that has since occurred.)
My dog has undergone four surgeries in a few short weeks after being groomed at Petco. She will forever live with the physical scares and I will live with tremendous guilt for trusting Petco with my precious companion.

*The groomer is still employed at Petco. The insurance company representing Petco said that they will be investigating the incident to see whether or not Petco should be held responsible for my medical costs.

Even more troubling is to not know what happened to my little dog and could it happen again; Maybe to your pet?


Offender: Petco

Country: USA

Category: Miscellaneous

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