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Petco Reviews & Complaints
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REVIEWS & COMPLAINTS134on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 738-6742Customer service
WEBSITEpetco.com
HEADQUARTERSSan Diego, CA
PROFILE CHECKED2026-10-29
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 134 historical complaints about Petco, published between 2002 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Sick sucker fish with ich sold and leaky tank mishandled
- Animals left in flooded Vestal NY store, many died
- Mini schnauzer left matted, shaved and irritated after grooming
- Store trainer criticized my service dog pup's pinch collar
- Greenies Joint chews $39.99 in store vs $29.99 online
- Nobody offered help when I tried to rehome my rat
- Next day shipping took 3 days, fish developed fin rot
- Confusing Checkout Lines and No Refund for a Sick Seahorse
- Guinea Pig Starter Set Return Refused, Assistant Manager Yelled
- Groomer Hit Dog With Brush, Corporate Office Took a Month
- Maltese Grooming Not Even Started by 4:30 pm Pickup Call
- Brooklyn Avenue U Store: Staff Know Little About Products
- Rude Employee and Extremely Long Wait in Line, Gave Up
- Price Match Denied on Wellness Canned Cat Food, $36.99 Case
- Employee Recommended Wrong Fish Feeder, Goldfish Died
- Groomer Rude, Poor Nail Trim, Nobody Knew Grooming Hours
- Unprofessional Roanoke Store With Terrible Service and Staff
- Shih Tzu Got Clipper Burn After Grooming, $120 Vet Bill
- Online Order Not Shipped After Three Weeks, No Delay Notice
- Leopard Gecko Died in 20 Days, Algae in Water Dish