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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Foreign Check Payment Mishandled and Currency Exchange Fee Charged
- Payment Protector Rejected Repeatedly After Mother's Coma
- Missing $250 ATM Deposit and Unsigned Investigation Letters
- Caller Demanded Extra $38 to Prevent Late Fee on Paid Bill
- Conflicting Answers About ATM Deposit Cut-Off Time Caused Overdraft
- Late Fee Charged After Account Was Paid Off and Closed
- Reward Points Taken Back After Maximum Rule Not Disclosed
- Late Fees on Paid Balance and High APR After Shipping Delay
- Disputed Credit Monitoring Subscription Charge Left Unresolved
- Foreclosure and Lost Home After Disputed Mortgage Arrears
- Three Deposit Accounts Frozen and Closed Without Explanation
- Late Fee Refund Promised, Then Rate Raised to 18 Percent
- Mother's Mortgage Account Appears on My Credit Report
- Unwanted Savings Link Caused NSF Fees on New Checking Account
- Late Payment Claim Raised Rate to 27 Percent and Hurt Credit
- Business Loan Switched to Interest Only After Bank Takeover
- Over-the-Limit and Late Fees Pile Up on Credit Card
- Interest Rate Raised to 29.99 Percent Without Explanation
- Mortgage staff not returning calls ahead of closing date
- Finance charges billed on account already paid off