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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Interest Rate Rose to 20.98% and Layoff Hardship Was Refused
- Loan Officer Never Returned Calls on Streamline Refinance
- Told Missed Payments Were Noted After Layoff, Then Denied
- 5.9% Transfer Rate Jumped to 22% Over a Late-Received Bill
- Interest Rate Doubled to 24% Over One Late Payment
- Mortgage Company Falsely Accuses Me of a Missed Payment
- Force-Placed Insurance Cost 10 Times the Going Rate
- Fraudulent Online Casino Charges on 10 Cards, Bank Gave No Help