Independent profile — not affiliated with JPMorgan Chase
JPMorgan Chase Reviews & Complaints
← Back to the full JPMorgan Chase profile
REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- $140 in Overdraft Fees After $30 Overdraft
- Monthly Service Fees Charged on Supposedly Free Account
- Credit Line Doubled, Rate Changed and Late Fee After Large Payment
- Rate Raised to 29 Percent After Going $20.74 Over Limit
- Card Kept Charging Far Past Limit Without Charge-Off
- Better Business Bureau Complaint Resolved Interest Hike Dispute
- ACH Disputes Ignored Causing NSF Fees Over the Holidays
- BP Rebates Frozen After Closing Credit Card Account
- Money Moved From Savings to Checking With Large Overdraft Fees
- Promotional 6 Percent Loan Rate Raised to Thirty Percent
- APR Raised to 29.24 Percent Despite Sending Opt-Out Letter
- Late Fees and Foreclosure Threat After Statements Lacked Due Date
- Payoff Check Signed For but Daily Interest Still Charged
- Raised Rates, Broken Payment Promises and Collection Calls to Landlords
- Rate Raised to 29.99 Percent After Hurricanes and Car Accident
- Late Fees on Hospice Aunt's Account and No Way to Reach Supervisor
- Interest Rates Raised on Three Bought-Out Credit Cards
- Rate Raised to 20.375 Percent After One Late Payment
- Foreclosure Suit by Bank Denying It Holds My Loan
- Late Fees, Shifting Due Dates and APR Raised to 29.99 Percent