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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- High Interest Loan Sold After Refinance Fee Paid at Chase Branch
- Refinance Delayed by Low Appraisal and Unanswered Structural Questions
- Cash Payment Through Moneygram Lost and Repayment Plan Declared Broken
- Rental Property Loan Modification Dragging On With Repeated Loan Documents
- Lied to About Merchant Account Then Account Closed After Complaint
- Car Repossessed Despite Payments and Advice to Call About Problems
- Forbearance Signature Page Misrepresented as Repayment Plan Agreement
- Privacy Guard Charged Annual Fee With Card Details Supplied by Chase
- Appraisal Fee Deducted for Short Sale Property Not Yet Approved
- Payment Protector Charges Billed Since 2005 While Deployed in Iraq
- Obama Plan Offer Led to Higher Principal and Forced Refinance
- Mortgage Payment Misapplied to Another Account and Reported Late
- Overdraft Alerts Arrive Too Late to Avoid Fees Despite Advertising
- Car Repossessed at Night Despite Payment Arrangement and Posted Sign
- Loan Modification Denied After Two Years Because Income Too Low
- Paid $650 for Loan Modification Application Then Denied for Income
- Overdraft Charges and Account Reopening Risk After Closing Account
- Home Modification Denied After Three Years and Foreclosure Warning
- Loan Modification Runaround and Held Insurance Check for Kitchen Repairs
- Home Modification Stalled With Foreclosure Letter and Sale Listing