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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Years of Modification Denials, Lost Agreement and Repeated Foreclosure
- Loss Draft Department Holding $24,574 Insurance Check While Mold Spreads
- Account Information Given Over Phone to Employee's Friend
- Unable to Access Chase Home Loan Account Online
- Fraudulent Check Released by Bank Then Account Overdrawn $2,000
- Checking Account Restricted and Closed Without Explanation After Opening Online
- Modification Paperwork Sent Five Times Then Denied for Missing Forms
- Second Mortgage Modification Miscalculated Income at $30,000 a Month
- Denied Lower Interest Rate Despite Being Current on Mortgage
- Three Years of Modification Paperwork Ended in Foreclosure and Eviction
- Paid Loan Modification Fee Then Denied Due to Limited Income
- Collector Came to Home, Blocked Driveway and Refused to Leave
- Credit Card Methods Called Shameful by Customer
- Twelve Insufficient Funds Fees in Two Weeks Taken From Senior
- Home Lost to Foreclosure After Loan Taken Out Without My Knowledge
- Told to Stop Paying Then Foreclosure Despite Certified Mail Payment
- Chargeback Reversed for Damaged Item Returned to China Merchant
- Checking Account Closed Without Notice After Applying for $125 Bonus
- Insurance Impound Dispute and Modification Breach Leading to Default Notice
- Promised $150 New Account Bonus Never Paid After Three Attempts