I have been working with Chase Auto Finacing since August and they have done nothing to help resolve my problem. To start with I wanted my payment date to be on the first of each month when I receive my social security and SSI (I am 71 years old). It took the two months to get back to me and that put me two months behind — however I have been paying them on the first of every month — they call me and I give them a bank number for them to take the money, and they have been accepping my payments.
In March they did not call me and I was quite ill and in the hospital but they told me January 3, they had all my bank information to access my account and I assumed they had done that.
On March 26th at 1:45 A.M. The illegally had their agent "drive a vehicle onto real property belonging to, and lawfully occupied by another and known to not be open to the general public, without the consent of the owner, the owner's agent, or the person in lawful possession [me]." There is NO TRESSPASSING sign posed). California Penal Code 602 (n).in other words they committed a crime to repossess the car from me. (I have a video of this action)
I have called Chase Auto Finance but they refuse to work with me.
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