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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Mortgage Settlement Eligibility Dispute With Chase and Citibank
- Mortgage Payment Lost After Transfer and Foreclosure Letters Sent
- Force-Placed Home Insurance Charged at Nine Times Prior Rate
- Repayment Plan Approved Then Denied While Payment Refused
- Quick Pay Transfers Take Days and Risk Overdraft Fees
- Late Fees Piled Up on Paperless Sony Card After Login Failure
- Unauthorized Credit Card Charges Linked to Chase Payment Tech Solutions
- Payments Returned or Unrecorded Despite Certified Mail Receipts
- Refinance Application Fee Paid but Loan Not Completed After Five Months
- Appraisal Fee Charged for Property Buyer Not Yet Approved to Buy
- Hidden Ten Percent Fee in Forex Currency Exchange Rate
- ATM Took Deposited Check Without Crediting Account or Receipt
- Year of Unanswered Attempts to Contact Mortgage Servicer
- Alleged Loan Modification Obstruction, Forced Insurance and Escrow Demand
- UK Customer Cut Off Repeatedly Seeking Online Banking Password Help
- Employee Pushed Unwanted Credit Card After Visiting My Workplace
- Thirty Dollar Fee to Fax Mortgage Payoff Statement
- Quick Pay Reversal Left Account Locked and Sent to Collections
- Two Mortgage Payments Lost Despite Delivery Confirmation
- Account Closed Without Reason After Washington Mutual Takeover