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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- APR Raised Allegedly for Paying Credit Card Too Early
- Minimum Interest Fee Charged on Zero Balance Credit Card
- Money Market Fees Despite Agent's Promise of None
- Thirteen Months of Documents Submitted, Told Payments On Time Disqualify
- Collection Calls to Friends and Family Over Debt Under 30 Days Late
- Modification Paperwork Sat Three Months Before Application Denied
- 25 Dollar Fee to Close Checking Account Within 90 Days
- Loan Modification Denied for Family Home
- Mortgage Payment Doubled and Payment Returned as Foreclosure Started
- Modification Denied Because Borrower Could Refinance
- Complaint Matches Others; Recommends Money Management International
- Modification Denied After Over a Year, Left With Overdue Payments
- Trial Modification Ended in Denial and Demand for Back Payments
- Phishing Email Claiming Online Banking Account Was Suspended
- Short Sale Pending Ten Months With Lost Files
- Same Paperwork Requested Repeatedly and Claim Denied Twice
- Laid Off, Modification Never Decided, Now Filing Bankruptcy
- Account Closed After One Missed Payment and Marked Deceased
- Mortgage Amount Rose From 60,000 to 177,000 After Loan Was Sold
- Short Sale Negotiator Not Returning Calls or Emails