Usacomplaints.com » Business & Finance » Complaint / Review: Chase - Chase treats customers terribly - mastercard. #619806

Complaint / Review
Chase
Chase treats customers terribly - mastercard

Just got off the phone after having the most ridiculous conversation with a Chase pawn who tried to claim that my APR was being jacked up because I paid my credit card too EARLY.

No, I'm not kidding you. They make some stupid excuse that I have a window of opportunity to pay my card and have it be considered on time. As far as I'm concerned, they got paid before the due date. It's rather convenient they made up this sudden rule.

The annoying this is, I check my balances online. And I paid my card when my most recent statement showed up online.
And when I challenged them about this on the phone, they kept changing the date when the problem was. First they said it happened in November. Then they said it happened this month.

They couldn't get their story straight.
I've always paid more than the balance. I've always paid on time, and then they pull this nonsense.

The truth: They just want to get more money out of me... And you. That's the real reason for the APR change.

Let's face it, they're exactly like every other credit card company. A bunch of sleazeballs looking to rob you blind when you are most in need so they can buy jets and million-dollar houses on your back.
Considering a credit company? Don't go with Chase. No matter how good you are at paying your credit card, they'll screw you over.


Offender: Chase

Country: USA

Category: Business & Finance

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