My loan modification was denied and after speaking with 11 reps who gave me the run around and transferred me all over the place I finally spoke to someone who gave me an answer. Chase denied my request, not because I can't prove hardship because I can, but because I can refinance - According to him if you don't owe a whole lot (less than 100,000 in my case) and you can refinance - they want you to refinance because it benefits Chase for u to refinance. In my case, I have 6 years left on my mortgage so they want me to refinance for 10-30 years so they can make more $ off me.
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