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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Months of Missing Paperwork Notices on Loan Modification Application
- Loan Modification Approved but Intent to Foreclose Received
- New 12 Dollar Monthly Fee Discriminates Against Lower Income Customers
- Past Due Balance From Three Years Ago Debited Without Notice
- Closed Business Account Overdraft Taken From Personal Account
- Calls Outsourced to Argentina and the Philippines
- Alleges Falsified Modification Files Led to Three Denials
- Charged Twice on Same Day for 28.50
- Payment Due Date Moved a Week Earlier
- Modification Pending Since August With Repeated Document Requests
- Overdraft Fees After Cash Deposit Made After Banking Hours
- Low Appraisal Blocked Refinance Using Non-Comparable Homes
- Three Months Waiting on Refinance and No Refund of Deposit
- Paid-Off Mortgage Debited Again and Refund Delayed
- Refinance Application Fee Charged After We Declined Loan
- Home Sold at Foreclosure While Modification Payments Were Being Made
- Modification Team Keeps Losing Confidential Paperwork
- Same Paperwork Requested Again After Fax and FedEx Submissions
- Eight Months in Modification With No Analyst Assigned
- Trial Payments Made, Then Modification Denied and Reported Delinquent