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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Loan Modification Denied After Four Rounds of Lost Paperwork
- Past Due Notice for a Credit Card I Never Had
- Truck Repossessed and Second Tow Company Still Sent After Payoff
- Second Loan Modification Also Slow With Contradictory Answers
- Customer Numbers Read Aloud in Branch; Account Closed Without Notice
- Car Loan Check Processed Twice and Refund Refused
- Paperwork Repeatedly Lost on Loan Modification Despite Government Funds
- Short Sale Paperwork Lost Repeatedly and Letters Continue After Sale
- Year and a Half Chasing Modification While Documents Keep Being Requested
- Modification Denied Because Co-Borrower Mother Did Not Live There
- Lost 5000 Dollar Mortgage Payment and Unwarranted Late Fees
- Repeated 35 Dollar Overdraft Fees on Tiny Debits
- Wire Transfer Rejected and Branch Staff Rude and Unhelpful
- Modification Applied Twice but Foreclosure Letters Keep Coming
- Twenty Months in Modification Process Then Declined
- Insufficient Funds Fee Charged Despite Positive Account Balance
- Trial Payments Made While Original Loan Fell Behind Unnoticed
- Collection Calls Up to Eight a Day During Trial Modification
- Payment Dispute Reported to Experian After Public Complaint
- TJX Reward Card Late Fees and APR Raised to 60%