Hotels.com Reviews, Complaints & Contacts

Reviews & Complaints on USAComplaints

172 complaints on USAComplaints, including 1 published in the last three years.

• Refund refused for dirty, smelly room, hotel and site blame each otherPublished Nov 6, 2007 · Historical consumer allegation
• Hotel and booking site both charged my card after checkout, refund refusedPublished Sep 4, 2007 · Historical consumer allegation
• Four representatives gave conflicting cancellation advice, charged for unused nightsPublished Jun 28, 2007 · Historical consumer allegation
• Charged $108 instead of hotel's $79.99 rate, refund never issuedPublished Jun 21, 2007 · Historical consumer allegation
• Left out in the cold ripoff Ventura CaliforniaPublished Mar 22, 2007 · Historical consumer allegation
• Advertisement on the internet is extremely misleading ripoffPublished Feb 28, 2007 · Historical consumer allegation
• Billed twice for same Fort Lauderdale hotel room after non-refundable bookingPublished Jan 28, 2007 · Historical consumer allegation
• Pool view room not guaranteed, rude phone agent and delayed $30 creditPublished Jan 10, 2007 · Historical consumer allegation
• Charged for incomplete Venice reservation after website error, no reversalPublished Jan 4, 2007 · Historical consumer allegation
• Charged full price after cancelling wrong hotel booking within thirty minutesPublished Dec 13, 2006 · Historical consumer allegation
• Charged more than double posted rate for Paris room after booking confusionPublished Oct 23, 2006 · Historical consumer allegation
• Expedia ripoff! Hotel room was NOT the same room I reserved!Published Sep 18, 2006 · Historical consumer allegation
• Booked king room with river view but received twin beds overlooking constructionPublished Jun 8, 2006 · Historical consumer allegation
• No reservation found on arrival at Marriott, compensation refusedPublished Mar 22, 2006 · Historical consumer allegation
• Credit card information passed to another company that charged for travel clubPublished Mar 2, 2006 · Historical consumer allegation
• Get your own reservation. You're on your own. Later. RipoffPublished Jan 11, 2006 · Historical consumer allegation
• Triple booking confirmations led to $667.52 no-show charge for four roomsPublished Nov 23, 2005 · Historical consumer allegation
• Ripoff dishonest fraudulent booking fraudulent billing practices liars cheats fraudsPublished Aug 25, 2005 · Historical consumer allegation
• Ripoff on hotel reservation date & causing duplicate credit card chargesPublished Aug 21, 2005 · Historical consumer allegation
• Reservation missing on arrival in Banff, refund dispute and rude representativesPublished May 11, 2005 · Historical consumer allegation