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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Unpaid $45.62 Refund and Bills Still Coming After Moving
- Mailers Promise Free Portable DVD Player, Customers Get Cheap One
- Quoted $44.99 Programming, Billed $69.99 and Told $300 Cancel Fee
- Installer's Cable Broke My 54 Inch TV, Collector Calls Daily
- Billed $106.63 for Service Never Installed After Reactivation
- Advertised Local Channels Come From SC, Not My Area
- Installer Damaged Water Lines, Never Fixed, Then Collections
- One Year $300 Discount Offer Became a Two Year Contract
- Early Cancellation Fee Billed Where Service Is Unavailable
- Refund Owed Since November and Account Still Not Closed
- Harassing Calls After Cancelling and Contract Wrongly Extended
- $100 Referral Credit Denied as Too Late, $10 Off Offered
- Technician Cited Too Many Trees, $200 Deposit Not Refunded
- Billed $76 for Dish Removal, Then Sent to an Attorney
- Told Bound to Another Year With $250 Cancellation Fee
- Waited 6.5 Hours for Installer Who Never Came, Lost $251.50
- Repeated DVR Failures and $300 Fee to Leave Two-Year Contract
- Former Employee Says Supervisors Dodge Customer Calls and Lie
- Free Equipment Actually Leased, $5.99 Fee for Second Receiver
- Hidden Cancellation Fee Over $200 and HD Equipment Leased