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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Unannounced Two Year DVR Commitment and $157 Charge
- Payment Promised Fixed for One Year, Billed Wrong Every Month
- Rep Promised Major Network Channels That Were Unavailable
- Billed for Returned Receivers, Sent to Collections Months Later
- Quoted $49.95 Monthly, Billed $76.00, Told to Pay to Cancel
- Introductory Price Promised for One Year Rose in Month Four
- Cancelled Trial After Two Days, Collections Called Over $300
- Bank Debited $127.58 Four Nights, Then $286 Termination Fee
- Charged $5.00 Just to Talk to a Customer Representative
- Still Billed After Dish and Receiver Were Picked Up
- Free Portable DVD Player Never Came After Paying $108
- Hidden Yearly Contract and $125 Fee Over Unwanted Dish
- Salesman Agreed Channel Lineup Installer Could Not Activate
- R-15 DVR Fails Repeatedly and Company Admits Software Problem
- Promised Over 100 HD Channels but Only Seven Available
- Paying to Cancel Called Extortion, Staff Accused of Lying
- Salesman Promised Mid-Month Bill Due Date, Got First Week Instead
- Price Raised $3 Monthly Despite Verbal First Year Contract
- Service Cut Off Until I Paid Another Customer's Bill
- Told One Year Contract, Later Claimed Two Without Signature