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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- $300 Deposit Kept and $262 Balance Billed After Equipment Return
- HD DVR Fails to Record or Rewind, Customer Threatens Lawsuit
- HR20-700 Recorder Froze and Lost Saints-Eagles Playoff Game
- Told of Verbal One Year Contract and Threatened With Collections
- Promised Free Starz, $100 Cash Back and DVD Player
- Replacement Receiver Arrived in Bag Filled With Roaches
- Hidden $4.99 Per-Room Fee and No International Dish Installed
- Free Showtime and Starz Package Billed at Extra $23
- Missed Repair Visits, Incomplete Install and $222.45 Collections
- $150 Cancellation Fee for 12 Month Term Never Agreed To
- Early Cancellation Fee Despite One Year Contract in Hand
- Billed for Lower Package, Promo Denied After 24 Hours
- Collection Calls Continued After Paying Contract Buyout Figure
- $100 Referral Credit Promised, Then Denied After Many Calls
- $200 Deposit Not Refunded After Cancelling Satellite Order
- Signal Outage Unfixed, Service Move Refused Without Credit Card
- Bad Installation Left No Signal and $603 Credit Was Denied
- Technicians Not Sent to Finish Job, Yet Charges Continue
- 30 Day Trial Promise Contradicted: HD DVR Box Not Returnable
- Billed Near $400 for Service Never Ordered After ID Theft