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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Price raised after one year and equipment return problems
- Internet plan data limit and $417 early termination charge
- Collections bill for service canceled and paid in 2011
- Polite, quick help resolving billing and service problems
- Temporary promo price then skyrocketing bills and installer errors
- Replacement TV does not work and refund refused
- Overcharged for ten months and buyout price changed in an hour
- Told no fee to move service, then quoted $343 to transfer
- Salesman guaranteed no outages, then delays and scrambled picture
- Quoted $65 bundle price rose to $75 after credit check and transfers
- Repeated overbilling on Verizon bundle and early cancellation dispute
- $180 cancellation fee not disclosed when canceling
- Upgrade promised no bill increase but fee and installation charged
- Charged $550 for equipment box that was never delivered
- Debit card removed from file but $287 still taken
- Overbilling timeline with duplicate charge and unexplained increases
- Service cut off before technician could collect receivers
- Billed for account I do not have after card kept on file
- Past-due bill deducted after failed installation attempts
- Prepaid card charged twice for installation payment