We have had DirectTV for many years now (nearly 10 I think) and whenever we have had a problem with billing or service, they have ALWAYS been very polite and quick to positively resolve the problem.
They have helped us a number of times on the phone to resolve a problem as well as had a repair person come out and adjust the satelite.
I know not everyone can have the same experience as we've had throughout the years, oh that they could!
I can't think of a single thing to complain about with this company or it's employees. (Sure we all want more for less, but we have shopped around and price compared their packages and services and STILL haven't found anyone that comes close to beating them)
Hands down, without a doubt we recommend DirectTV for all your services.
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