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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Card given for one-time use was charged again without authorization
- Money taken from husband's account without permission
- Charge dispute led to unbundling and two-year contract
- Transferred to cable sales when I only wanted internet
- Promotional bundle with AT&T Uverse not honored
- Bills higher than quoted price and bank details stored from check
- The genie and the whole home system is garbage
- Three-hour call, rude agent and misleading equipment promises
- False promises on price, poor signal and $400 exit fee
- Bundle price never honored and $400 cancellation charge
- Threatening calls and fees after canceling and returning equipment
- Happy with service after eight or nine years
- Billed for pay-per-view movie after closing account
- Lied to by promoters but one agent saved the account
- Charged for second receiver removed years ago
- Money taken from my account for daughter's bill
- Installer left bolts that toddler choked on, only $5 credit
- Bill for Pay-Per-View Movies Allegedly Ordered 3 Years Ago
- Receiver rental fee raised 22.5% after six months
- Commercial showing eagle taking a dog upset viewer