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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Poor Signal and Overseas Customer Service
- Late Fees and Extra Payments Led Me to Disconnect
- Overpriced Service and Poor Support Left Me With Unpaid Bills
- Charged Twice for $79.99 HD Service I Never Requested
- Freezing Channels, Outages and an Unexplained $30 Service Charge
- Charged for Support After New Modem Failed on Wi-Fi
- Upgrade Offer Number Always Busy and Store Cannot Honor It
- Promised Account Credit Not Received After Six Months
- Wrong DVR Box Sent and Messy Installation Visit
- Triple Play Bill Far Above the Promised $99 Price
- Downed Cable Hanging From Power Lines Never Repaired
- Yahoo Email Blocked and $200 Fine Demanded
- Repeated Disconnected Calls and No Way to File Complaint
- Service Suspended After Rep Said It Would Not Be
- Overcharged for Service and Never Told the Price
- Charged Extra by Signature Support to Fix Gateway Problem
- Charged $7 Monthly to Lease a Modem I Own
- Four Technicians Could Not Fix My TV Remote Problem
- Business Phones Moved Two Weeks Late and Numbers Lost
- Bundle Order Mixed Up Between Downstairs and Upstairs Residents