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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Six Days of Intermittent Internet Outages and Dropped Calls
- Months of Outages and Billing After Disconnect Request
- Charged $288 Despite $41 Monthly Bill and Service Shut Off
- Repeated Public Messages Interrupt Jodi Arias Trial Coverage
- Installer Entered My Yard and Let My Dog Out
- Disconnected, Then Auto Pay Still Took $161
- Payments Credited to Wrong Account, Then Collection Notice
- Charged for a Modem I Returned in June
- Customer Service Gives Run-Around and Wrong Information
- On Demand Outage and Frequent Internet Problems for Xbox
- Bundle Price Changed Halfway Through Two-Year Promise
- Thirty Attempts to Get Correct Service Information
- Teaser Rates Do Not Disclose Price After Initial Period
- Transferred Five Times and Given a Sex Chat Number
- Never Received Promised Free HBO on Triple Play Bundle
- Cannot Set Up Payment Plan After Job Loss and $413 Bill
- Unauthorized Service Added and Support Fees Charged
- Two Days of Calls and Still No Working Program Guide
- Three Days of Service, Over 30 Calls and Hours on Hold
- Support Hangs Up and Cable Box Does Not Work