Independent profile — not affiliated with Comcast / Xfinity
Comcast / Xfinity Reviews & Complaints
← Back to the full Comcast / Xfinity profile
REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Internet Out Almost Three Days and Technician Never Arrived
- Unable to Reach Anyone to Change Service and Cannot Stop Services
- Modem Keeps Failing After Three Technician Visits in Six Months
- Cable and Internet Out Since Christmas While Hotel Outage Fixed in Hours
- Late Installation, Unnecessary Rewiring Visit and Double Bill for One Month
- Poor Customer Service Compared With ATT and Mistake on First Bill
- Contract Price Rose Repeatedly and Five Calls Failed to Fix It
- Technician Late, Month Without Service and a $220 Bill
- Equipment Return Kit Never Arrived Before I Moved Out
- Door-to-Door Sales Pitch Followed by Loss of Local Signal
- Promised $300 Rebate for Switching From Verizon Never Paid
- Misinformed on Technician Fee and Two Missed Appointments Before Move-In
- Equipment Returned but Reported to Credit Bureau as Owed $1000
- Home Security Video Updates Every Four Seconds Contrary to Advertising
- Pay-Per-View UFC Orders Failing and Long Hold Times
- Tenants Opened Account in My Name and Debt Sent to Collections
- Billed After Cancelling Service and Equipment Pickup Credit Not Issued
- Services Suspended by Mistake After On-Time Payment and Demand for Advance Payment
- Disputed International Call Charges of $600 and $200 for Aunt With Dementia
- Long Phone Waits, Heat Pump Damaged During Cable Work, No Reimbursement