I signed on with Comcast on the triple played for $99.00 for 2 years. Every month I get a bill for $165-202.00 per month. I disputed this amount because there was accounting errors on my bill, such as, serviceman-$30.00
six cable boxes mailed to my address and I request 1 box. After being on the phone today with another customer person, she stated my bill is 453.00 with 226.00 past due, there was supposed to be a credit for 77.00 for this month bill. And the bill is still 453.00, comcast cancelled my xfinity because i owe over 400.00 now, this provision was not in a contract, so there this is the first time i heard of this, and comcast does not have a corporate telephone. So if the consumer is not satisfied with customer care and addressing different issues. I am very disgusted with this company paying over 200. Oo per month in these hard times are crazy. Please help me a senior citizen. Juanita [removed] contact number (personal information removed)
Complaint / Review
Comcast Cable Service
Triple Play Bill Far Above the Promised $99 Price
Author: JUANITA117
Offender: Comcast Cable Service
Country: USA State: Pennsylvania City: Philadelphia ZIP: 19103-2838
Address: One Comcast Center
Phone: 2156651700
Site: comcast.com
Information
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