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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Sloppy Installation, Defective Box and Full Bill Without Service
- No Cable or Internet After Failed Installation but Still Billed $66
- Disconnect Notices Mailed Days After Date, Reconnection Fees Charged
- Repeated Internet Outages, Missed Tech Visit and Refund Denied
- Promised $16.99 Promotion Billed at $46.99 Monthly
- Lost Installation Appointments and Refused Corporate Contact After Move
- Charged Again After Cancelling Service Following Mother's Death
- Late Bill Blocks Check by Phone and Forces Reconnect Charges
- Too Many Commercials on Cable Despite Rising Prices
- Payment Arrangement Reversed and Cable Threatened With Disconnection
- Billed Twice for Cable Box Returned Months Earlier
- Tivo Not Compatible With Cable Box or DVR in Baltimore
- Billed for Download Speed of 4 but Receiving Only 1
- Faulty DVR Replaced Three Times and Extra Switcher Needed for DVD
- Surprise Phone Bill, Equipment Left Behind and No Pickup for Two Weeks
- Twenty Dollar Credit Offset by Higher Bill the Next Month
- Bill Dropped to $94 After Threatening to Cancel, Plus Unauthorized Bank Debit
- Refund Check Promised After Move Never Arrived
- Billed for Phone Service I Cancelled, Credit Ruined Twice by Collections
- Final Bill Paid but Sent to Collections Repeatedly