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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Installer Skipped VCR Hookup and Refused Jumper, Digital Service Dropped
- Installer Damaged House Siding and Company Refuses to Pay
- Promised Free Webcam Never Arrived With Three Free Months Offer
- Cable Modem Knocked Offline Five Times Daily, No Fix Offered
- Constant Mailers Continue After Opt-Out Requests
- Intermittent Phone Service on Both Lines for Over a Year
- Repeatedly Denied Cable Service in Glen Arm Despite Seven Homes
- Late Technician, Eight Phone Calls and Poor Service After Move
- Technician Called Wrong Number, Installation Delayed Another Week
- Promotional $19.99 Internet Rate Ignored and Billed $59.00
- Cable ripoff
- Charged Three Times for One Payment, Overdraft Fees Not Refunded
- Adult Pay-Per-View Charges I Never Ordered Billed Monthly
- Neglected Cable Lines, Contractor Skipped Job and Missing Bills
- Association Switched From TV Max, Poor Reception and No Fix
- Billed for Modem I Own and Sent to Collections
- Two Months Without Reliable Cable Service at $88 Monthly
- Technician Bypassed Surge Suppressor, Damage Claim Denied
- Nine Missed Appointments, Cut Phone Line and $609 Equipment Bill
- Technician Shorted Out 60-Inch TV and Surround System