After receiving Tivo for Xmas, I attempted to install it. After several hours, I finally phoned Tivo - to learn it is "not compatible" with my Comcast cable box. Phoned Comcast to get the recommended cable box, to be told they don't have it in Baltimore.
When I told Comcast that I needed it to use Tivo, I was told that Tivo was not compatible with Comcast cable in Baltimore. I waited a day and phoned back, got a different person, and was told the same thing. Each tried to sell me the Comcast DVR service, then admitted it, also, is not available in Baltimore!
Great service, eh?
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