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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Modem Replacement Cost After Takeover of Insight Area
- Outgoing Email Blocked Despite Unlimited Internet Advertising
- Extremely Slow Internet Despite Three Technician Visits
- Quoted $30 Internet Price Doubled on First Bill
- Service Disconnected by Mistake and Reconnection Delayed a Week
- Collection Notices for $300 Modem Already Returned
- Missed Install Appointment, Dead-End Calls and Partial Service After Move
- Refused TV Downgrade Without New Contract or $150 Fee
- Collection Agency Pursued Modem Replaced Years Earlier
- Prices Doubled and Outages After Takeover of Insight Service
- Technician Appointment Missed and Second Phone Line Not Working
- Webmail Access Lost After Hacking Incident
- Technician Knocked Down Mailbox While Collecting Equipment
- Overbilled After Service Cut Off, Delinquency on Credit Report
- No Credit Issued for Equipment Returned at Another Office
- Billed Twice for the Same Month, $145 Then $156
- Older Set-Top Boxes Cause Freezing and On Demand Outages
- Retention Department Broke Promises of Fix and Credit
- Promised $33 Digital Cable Rate Ended After Six Months
- Rate Changed Without Notice and Billed After Cancellation