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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Internet Rarely Connected and Technicians Missed Visits in Memphis
- Still Billed for Cable TV After Cancelling
- Not unfair or deceptive. After 12 months, the rate will increase
- Triple Play Promotional Rate Ended and Bill Rose $35
- Incomplete installation, calling over 3 months
- Quoted $99 Bundle Rose to $148 and Then $154
- Refused Payment Arrangements After Job Loss, Left With $400 Balance
- Technician Swore at Customer After Install and Complaint Went Unanswered
- Collection Bill for Service Father Never Had
- Hidden $3 Fee and $49.95 Charge After Internet Outages
- Ten Service Appointments Since February and Constant Billing
- Missed Hi-Def Box Appointment and Patronizing Email Response
- Billed Another Month After Disconnect Request Left No Record
- Disputed $30 Returned Check Fee on Online Payment
- Frequent Outages, Poor Phone Quality and Rude Support After Takeover
- Suspected Throttling of Peer-to-Peer Downloads
- Home Security Add-On Disabled Alarm, Early Termination Fee After Move
- Hole Drilled in Wall by Technician and Repair Never Done
- Identity Used to Obtain Service Under My Social Security Number
- Overpriced Basic Cable With Missing Channels and Audio Overlap