So I guess I join the ranks of thousands of people who have been ripped off by comcast. I too had my cable cut off and not only did they not automatically adjust the bill, but they fought me on the phone and told me it was my fault I was charged more than I received. Yes I failed to pay my bill but when I do not receive services I do not expect to pay for them. So as it stands I have a delinquent on my credit report which by the way is a joke. They couldn't even spell my name right after 2 years of service (platinum cable and internet) and monthly phone calls inquiring of my bill. Then they charged me every two months, which is ridiculous. I don't want to pay $350 at a time I would rather pay $175 at a time. And to boot, no relief from customer service. This company should really be ashamed to call themselves a provider of anything besides a headache.
Leslie
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