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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Unauthorized $15 Digital Voice Charge Added to Bill
- Transferred Service Billed $203 Instead of Usual $125
- Moving Fees, Unburied Cable and Poor Treatment After Takeover
- Refund Promised Four Months Ago Never Arrived
- Four Visits Failed to Fix HD Install, Then Billed for 18 Extra Days
- Collection Notices for Equipment Transferred During a Move
- Modem Sold for an Unserviced Area and Return Dispute
- Repeated Rate Increases and Unannounced Channel Changes
- Install Fee and Higher Monthly Bill Than Quoted for Package Deal
- Fallen Cable Left Hanging for a Week With Slow Repair
- Technician Cut Dehumidifier Drain Line and Flooded Basement
- Installer Replaced Customer's Own Modem With Rental Unit
- Quoted Install and Internet Prices Changed, Appointment Missed
- Promised Refund Credit Withheld and Calls Never Returned for Months
- Billed After Returning Modem, Then Cable Disconnected
- Five Months of Billing Errors After Botched Triple Play Install
- Billed for Both Old and New Phone Service After Switching
- Billing Errors Led to Disconnected Service and Damaged Credit
- Charged for Contractor Wiring Work After Being Told It Was Free
- Long Waits, Broken Equipment and Rude Support After Moving to Maryland