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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Wrong Equipment Installed After Move and Channel Lineup Dispute
- Account Mixed Up With Another Name and Credit Pulled Without Notice
- Two Missed Installation Windows and Another 8 AM to 8 PM Window
- Internet Price Higher Than Advertised After Cancelling Cable
- Promised $299 Cabling Rebate Never Credited to Business Account
- Online Bill Payments Arrive Late and Draw Late Fees
- Paid $129 for Virus Fix That Failed and No Refund Yet
- Internet Cuts Out at the Same Times Every Day
- Cannot Get a Usable Big-Button Cable Remote
- Cable, internet, phone service out for two weeks
- DVR Box Shuts Off After 45 Seconds and Fix Not Free
- Bill Went Up $45 After Promised $40 Credit
- Nashville Data Cap Increase Smaller Than Tucson's
- Rep Claimed Only Two Payments Made, Then Said Wrong Account
- Quoted $125 Plan but First Bill Came to $269.28
- On Hold Three Hours Until My Phone Battery Died
- Billing Continues for Brother's Closed Florida Account
- Bill Seems Too High and Neighbors Say the Same
- Number Ported From AT&T Plays Out-of-Service Recording
- Pay-Per-View Spending Limits Keep Getting Reset to $300