Usacomplaints.com » TV & Radio » Complaint / Review: Comcast - Blatant Unfairness. #1065365

Complaint / Review
Comcast
Blatant Unfairness

Ok, I just read this on the Xfinity site:

What are the different plans you will be launching?

We'll be launching at least two approaches, and here is an overview:

In the Nashville market, we will increase our data usage allowance for all tiers to 300 GB per month and also offer additional gigabytes in increments/blocks (e.G., $10 per 50 GB).

In the Tucson market, we will increase our data usage allowance for XFINITY Internet customers subscribing to the Economy tier through the Performance tier from 250 GB to 300 GB.in addition, those customers subscribed to the Blast! Tier will receive an increase to 350 GB, those subscribed to Extreme 50 will be increased to 450 GB, and those subscribed to Extreme 105 will be increased to 600 GB (see table below).
XFINITY Internet Package New Data Usage Allowance
Economy 300 GB
Economy Plus 300 GB
Internet Essentials 300 GB
Performance Starter 300 GB
Performance 300 GB
Blast 350 GB
Extreme 50 450 GB
Extreme 105 600 GB

Here is what bothers me... Why does Nashville get stuck with 300GB across the board and Tucson gets more added depending on their package deal??? I have Blast here in Nashville, yet I only get 300 and have to pay $10 if I go over by even 1 GB, yet people in Tucson with Blast automatically get 350... I don't think that is fair at all.
There are three of us in my home, all use xbox, internet, netflix for streaming movies, etc. All day everyday and 300GB is just not enough we always end up going over by a couple GB. Come on, if other people get more GB's because of the package they have so should everyone. It honestly just feels like another way Comcast rips off some of their customers, some area's seem to be more favored than others. Just not right, shows a total disrespect for a lot of your customer base.
I am no longer a satisfied customer, now I am just a really tired of being drained of money because Comcast enjoys showing favoritism to some customers and not others pissed off one.


Offender: Comcast

Country: USA

Category: TV & Radio

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