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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Service declined after ten years with long phone waits
- No service available in my apartment area
- Bill nearly 50% higher than quoted price
- Long phone waits and no supervisor access
- Cables left draped across ground and grass
- Bundle Over $200 After Promotion Ended, Then Services Cut
- Asked to Pay $170 for Two Six-Year-Old Modems
- Moved Service Still Not Connected After a Week
- Billed Twice in One Month After Starting Service
- Satellite TV Lost After Cable Install and No Fix Offered
- Forty Days and Nine Technicians Without Internet Installed
- Refund Disputed After Cancelling Service Before a Move
- Four Missed Installation Appointments After Paying a Deposit
- Internet Down Several Days a Week, Hurting Online Classes
- Short Angry Review Calling Service and Agents Garbage
- Twelve Minutes of Repeat Commercials While Streaming Breaking Bad
- Charged $50 After Technician Pulled Out Phone Adapter
- Customers Overcharged for Things They Should Not Pay For
- TV Flickered After Cable Install and Is Now Dead
- Cannot Buy a Sports Event Because of Automated Phone Loop