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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- Cash offer on a Dayton, Ohio condo unanswered since June
- Federal student loan money delayed between school and bank
- Repeated automated calls for weeks over a closed account
- $35 late fee after paying $118 store card purchase late
- Told hardship forbearance was possible, then denied a month later
- Child talent firm office: dog bites, withheld pay, fake reviews
- Billed as Late With 29.9% Interest Despite On-Time Payment
- Applied for credit card, no status update after two weeks
- Advertised 18-month 0% APR became 12 months, low credit line
- 29.99% rate kept after completing $275 monthly payment plan
- ATM card took 10 days, plus 2,200 yen monthly fee
- Two months of 30-minute holds and no callback about refinancing
- Large legal processing fee charged on levied unemployment funds
- Prepaid card shows 144 declined transactions, 60-day dispute wait
- Checks cashed but never credited after credit card judgment
- Frustrating bank procedures, but praise for branch staff Robert
- Lost 60,000 Thankyou points after wrong cancellation advice
- Hard to reach branch by phone to endorse insurance check
- Ex-employee says collectors break FDCPA rules on calls
- Senior thanks caring card employee for help with info renewal