Independent profile — not affiliated with Citibank
Citibank Reviews & Complaints
← Back to the full Citibank profile
REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- No Real-Time Activity View on Online Business Account
- Single Login Change Makes Credit Card Website Hard to Use
- Over 49,000 ThankYou Points Taken After Closing Account
- Promised $700 Credit Never Received After Loan Refinance
- Branch Refused Immediate Funds on Cashier's Check Deposit
- Friendly Young Teller Welcomed Me at Paramus Route 17
- Refuses to Reverse $15,000 Charge for Undelivered Services
- Appalling Late Charges for Service Members on Travel Card
- Cannot pay Ready Credit balance after failing verification
- Late payment charges after undelivered bill and blocked card
- Billed $1.33 interest for paying a purchase in monthly payments
- Stale Check Never Reissued Despite Two Letters and Calls
- Credit Card Opened With Stolen Identity, $14,915 Charged
- Refinanced education loan shows duplicated on my credit report
- Daily collection calls after loan modification was rejected
- Preapproved for a card, then declined despite excellent credit
- Prepaid card cancelled without permission, funds sent by check
- Charged for identity monitor months after canceling ATM card
- Told of scam compensation from office of ambassador to Nigeria
- Locked out as bank claims my date of birth changed